Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups (CCGs) have today launched a consultation ‘Making intermediate care services better’. The 12 week consultation runs until 5pm, 1 October 2014.
Intermediate care means services that provide people with specialised care from nurses, therapists and other professionals, without them needing to go to (or stay longer in) hospital.
These services can be provided in different places – people’s own homes, community rehab units or residential homes, for example.
During the past year we have been working with local authorities and providers to try out new ways of working and look at how to improve the care that people receive. We want people to get better care and to recover more quickly. We want them to be able to stay at home, if at all possible, because that’s what patients and their families tell us they want.
As a result, we’ve trialled two new intermediate care services:
Community treatment team (CTT) – a team of doctors, nurses, physiotherapists, social workers and others who together care for people having a health or social care crisis at home so that they either don’t need to go into hospital or return home from hospital sooner. It runs from 8am – 10pm, seven days a week.
Intensive rehabilitation service (IRS) – a team of physios, occupational therapists, healthcare assistants and others offering intensive physio and other therapy in a patient’s own home, with up to four visits a day depending on the patient’s needs. The service operates from 8am – 8pm, seven days a week.
Patient satisfaction rates for both these services have been consistently high across the three boroughs since the trials began. On a scale of 1-10, with 10 being ‘very satisfied’ with the service, CTT has averaged 8.7 and IRS 9.0 out of 10.
As a result, we now want to permanently establish the new intermediate care services (Community Treatment Team and Intensive Rehabilitation Service), which would mean that more people would receive care in their own homes. We want to merge the three existing community rehabilitation units into one unit, on the King George Hospital site in Goodmayes.
Since the trial, most people have been receiving care in their own homes, and as a result a lot of the community beds are not being used.
We want to know what you think about our proposals – your views, whether you agree or disagree, and if there is anything else you want us to consider. A copy of the consultation document is attached, and it is also available on our websites:
www.barkingdagenhamccg.nhs.uk/Get-involved/consultations.htm
www.haveringccg.nhs.uk/Get-involved/consultations.htm
www.redbridgeccg.nhs.uk/Get-involved/consultations.htm
If you would like someone to come and talk to your community group or organisation about our proposals, please email haveyoursay@onel.nhs.uk or call 020 3688 1089
It’s your NHS and we want you to help shape it locally.
BHR-CCGs-intermediate-care-consultation-document-July-2014
Dr Jagan John, clinical director, integrated care, Barking and Dagenham Clinical Commissioning Group
Dr Gurdev Saini, clinical director, frail elders, Havering Clinical Commissioning Group
Dr Mehul Methukia, clinical director, integrated care, Redbridge Clinical Commissioning Group
