Voiceability are now providing the NHS complaints service and support people and service users in making an NHS complaint.
They are able to communicate effectively in order to support complainants in identifying their issues, understanding the nature of their issues and helping them to identify ways of resolving their complaints and focusing towards amicable outcomes. We are able to provide ample support in helping them to explain their patient perspective and how things affect them within the healthcare system.
For more imformation visit their website at www.voiceability.org/ or read the following leaflets.